Talk To A Real Live Sales Expert: Whether you're just starting your fitness journey or outfitting a full commercial gym, we've got the experience to guide you every step of the way.
Free & Fast Shipping: Maximize your savings with free shipping and take advantage of no sales taxes outside New York.
Best Prices Guaranteed or Price Match: We offer unbeatable prices on all our equipment, and if you find a better deal, we'll discount the difference.
Bulk Pricing and Volume Discounts: The more you purchase, the more you save. Collaborate with a dedicated Select Account Rep for custom pricing on all your gym equipment needs, all in one place.
30-Day Money-Back Guarantee: We’re confident you’ll love our products. If not, we’ve got your back with a 30-day money-back guarantee.
Thousands of Satisfied Customers: We’ve helped hundreds of clients elevate their fitness, and we’re ready to help you too.
Official Authorized Retailer for All Products We Sell: Enjoy peace of mind with genuine products backed by full manufacturer warranties.
Nationwide Installation Partners: Need help setting up your new equipment? Our nationwide installation partners have you covered, so you can focus on your fitness goals.
The Largest Selection in the Industry: From the specialized fitness and sports equipment to the latest recovery technology, we offer a wide range of products to meet your fitness and health needs. Shop online or reach out to us for even more options!
Shipping & Delivery
Please allow 1-3 business days for processing. Once processed, your order will be packed and prepared for shipment within the handling time specified for each product in your order. If for any reason it will be much longer than this, we will contact you immediately.
Delivery Method:
Once your order is shipped, we will send another email with the tracking number.
Orders under about 100 Lbs. ship UPS/FedEx ground. Large, heavy, or multi-unit orders ship LTL/FREIGHT with a curbside delivery appointment.
Transit Time:
Once shipped, your order will be in transit on its way to you. Ground shipment is typically between 1-5 business days, and freight orders generally about 3-7 business days on average.
Assembly Notice:
Most products are delivered in pieces and require assembly. Complexity varies by item, so feel free to reach out for details on a specific product.
Need a hand? We have a network of installers we can refer you to for assistance with setup. Contact us at 646-921-5221 with any questions pre or post purchase.
Cancellation/Returns
Any order can be canceled within 24 hours of payment.
After 24 hours, most orders can be canceled before they have shipped, with some exceptions.
Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order.
Damaged Items:
All orders are protected by an authorized manufacturer's warranty, and shipping insurance. We will repair, or replace any item damaged during shipment or faulty upon arrival.
Returns And Refunds:
Except for certain equipment and items identified below, your purchase is protected by our 30-day return policy.
To be eligible for a return:
Must be within 30 days of delivery (or the manufacturer's specific return window).
Must be unused, never assembled, in new condition, and in the original packaging.
Customer is responsible for the cost of return shipping.
The Following Can Not Be Returned Or Refunded:
Jacobs Ladder
Any assembled/used product
Any product with customization
Any product Built-to-Order
Email us any questions before or after your order at support@peakflowfitness.com or 646-921-5221 for more information.
SunRay 4 Person Traditional Sauna - HL400SN Tiburon
Enjoy a relaxing and rejuvenating Finnish sauna experience with friends and family in the spacious SunRay Tiburon 4-person traditional sauna. The Tiburon features a spacious cabin with ergonomic seating for 4 and plenty of legroom for relaxing. The 4.5kw Harvia stone heater provides continuous dry heat while the included cask and spoon allow you to add water to create steam to reach your desired humidity and temperature level up to 180 degrees Fahrenheit.
Dimensions: 69" x 63" x 79" - Wide bench seating with plenty of legroom
Canadian Hemlock wood - Smooth and naturally appealing yet incredibly durable.
Tongue and Groove Construction - Easy to assemble and operate!
7 Year Structural Warranty - Heaters and wood are guaranteed against defects in materials and workmanship for a full 7 years.
ETL/CSA Certified - Meets all US and Canadian electrical safety standards - 220V, 30 amp plug
Specifications
Natural Canadian Hemlock
4.5kW Harvia Heater
Ergonomic Backrest
Tempered Glass
Cup Holder
220V/30 Amps
ETL Safety Certified
Ventilation System
7 Year Warranty
SunRay Frequently Asked Questions
How does an infrared sauna work? Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easilyabsorbed by the body tissue. The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.
Do SunRay Saunas emit EMF? SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side. The epoxy resin panel is then laminated which results in ultra low EMF levels safe for continuous use.
How is the sauna packaged? SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage. The cardboard boxes can be removed from the pallet and will fit through any door size 24” or greater.
Does the sauna come pre-assembled? SunRay saunas are not pre-assembled. They arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.
How long does it take to assemble the sauna? Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.
Are there any special tools required to assemble the sauna? No, the only tool you need to assemble the sauna is a phillips head screwdriver or drill with a phillips head bit.
What voltage does the unit run on? All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.
Can I place the sauna on the second floor? Most saunas weigh between 300-400lbs, so yes you can place a sauna on the second floor.
Can I use the sauna outdoors? All SunRay saunas except the outdoor models must be used indoors. They are not suitable for outdoor use. Outdoor saunas require that the cover be placed on them while not in use.
How do I clean the sauna? First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture. Then wipe the sauna down with a wet towel and let dry. The glass in your sauna can be cleaned with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Make sure to leave the door open so the sauna can dry.
How often do I need to clean the sauna? The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Using a towel to sit on while in the sauna will capture a lot of the sweat and thereby reduce the frequency of cleaning the sauna.
How soon will my sauna be shipped after purchase? In stock products will be shipped the next business day following order placement. Orders placed on the weekend will be shipped on Monday or the next business day. We try to keep all products in stock however we may not have stock of some items due to demand. Please contact us at 888-957-2243 to confirm if an item in stock.
Shipping Policy
Shipping Info
Once you place an order on Peakflowfitness, you will receive a confirmation email shortly after from our team notifying you about your purchase with us. Feel free to chat with us using our live chat option or give us a call with any additional questions.
646-921-5221 support@peakflowfitness.com
I HAVE JUST PLACED AN ORDER WITH PEAKFLOWFITNESS, WHEN WILL IT SHIP?
Please allow 1-3 business days for processing and production time before your order ships.
Almost all of our orders are shipped out via USPS, FedEx, UPS and International Orders. Our international orders will be shipped via DHL or EMS shipping service.
Average transit times to the United States: 5 - 15 Business days
Express Shipping (Priority Shipping) - 3 - 7 Business Days
Average transit times to International: 7 - 25 Business days
Unfortunately, there are some circumstances that are out of our control. Although we work hard to ensure most of our packages do arrive on time, there are special circumstances or weather events that cause our shipping carriers to experience delays in delivering orders. Therefore, all shipping times are estimates and exact delivery time depends on your destination’s location. If you have any additional questions, please do not hesitate to contact us at 646-921-5221
Destination
Estimated Shipping Times
United States
5-15 business days (UPS, USPS, FedEX)
Canada
7-25 business days (DHGATE, EMS)
Europe
7-25 business days (DHGATE, EMS)
Australia, New Zealand
7-25 business days (DHGATE, EMS)
Mexico, South America, Central America
7-25 business days (DHGATE, EMS)
Russian Federation
7-25 business days (DHGATE, EMS)
Hong Kong, China
7-25 business days (DHGATE, EMS)
*Please note these ALL shipping times are estimated and do not include our processing time of 1-3 business days*
WHERE ARE YOU CURRENTLY LOCATED?
Currently, we have our operations running fully from our New York facility. In addition to our facilities, we also work with many other suppliers and warehouse’s that are scattered across all of the United States. This helps us ensure fast & efficient shipping all over the United States. For returns please see our return address down below.
WILL I RECEIVE A TRACKING NUMBER?
You will receive a tracking number for each order. An email will be sent to the email address you provided us with at checkout, this email will include all updated information regarding your order. It is important to note that sometimes, due to our numerous fulfillment centers and suppliers, your item(s) may ship individually or may not arrive in the same packaging. This is normal so please do not be alarmed, rest assured as your orders are on their way! If you have any questions, please contact our customer support team. Want to track your order? Click here!
I PROVIDED A WRONG ADDRESS
If you provided us with an incorrect address, or have misspelled information please do not worry. Simply reply to the order confirmation email you received and send us the correct information. We do ask that you notify us immediately via 646-921-5221. It is important if there are any mistakes that are corrected within 24 hours, before the item is shipped out.
HAS YOUR ITEM NOT ARRIVED YET?
If your item has yet to arrive don't worry. First, please go to our "Track Your Order" page to check the most updated status of your order. Please note that it can take an additional 1-2 days for information to update in our systems.
DOES YOUR PACKAGE PACKAGE SAY "DELIVERED" BUT YOU DIDN'T RECEIVE IT?
If in the rare chance your package says delivered but you haven't received it, we ask that you please ask your neighbors to see if they may have received the package for you. In addition, it is important that you contact your local UPS, USPS, or FEDEX office (Depending on your tracking number) to get the most updated location of your package, as the shipping carriers always have the most accurate information on your package's location.
If the shipping carrier is unable to locate your item(s), please let us know at 646-921-5221 and we will help verify your information. We ask that you please open an investigation with the shipping carrier, while at the same time we will open up a claim on our end. If the item is then deemed lost, we will send out a replacement item to you within 1-2 business days, free of charge.
STILL HAVE ANY QUESTION?
If we were unable to answer any of your questions, please do not hesitate to speak with us via email or phone.
Peak Flow Fitness guarantees the lowest eligible online price on it's products.
If you find a lower price for any products on our store, we pice match it. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.
Policy
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Our 100% Price Match Guarantee has some limitations:• You must purchase the item from our website before requesting your Price Match Guarantee • Promotions such as rebates and buy one, get one free offers are not eligible • The item must be in stock on the competitors website • The competitor must be an online store, they may not have a retail location • The website can not be a discounter or auction website (ie; eBay, overstock, etc.) • Refund requests EXCLUDE special once-a-year promotions such as Black Friday/Cyber Monday. • The competitor must be an Authorized Retailer of the product in question • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
*Certain exceptions may apply.Peak Flow Fitness strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.
Return Policy
Returns
Your online shopping experience should be fun and easy, so don't be afraid to try some new things! If an item arrives broken or damaged, return it for a full refund within 30 days of your delivery date in its original condition and packaging. For an item to be eligible for a return, it must be unused and in the condition you received it in.
*PLEASE BE AWARE THAT SOME ITEMS ARE SUBJECT TO A 15% RESTOCKING FEE UPON RETURN* (Click on the "Free Return '' option box at shipping checkout to avoid a restocking fee. Please note that the restocking fee does not include the return shipping costs associated with the product)
Packages that arrive with the incorrect product or are damaged are not subject to a 15% restocking fee. If there was any error on our end we will take care of it. Contact us with any additional questions or inquiries at 646-921-5221.
Missing Parts?
If for some reason your order arrives and is missing parts, please contact us immediately at 646-921-5221 and we will send out a replacement order for your missing part(s) immediately.
Shipping
PeakFlowFitness will not cover the cost of return shipping. Shipping costs are non-refundable and are the responsibility of the customer, unless there was an error on our part. You will always have the option to request a return label and one will be provided for all your orders, but please note the cost of the return label can be deducted from your refund.
Please reach out to 646-921-5221 to start your return!
To begin a return, please include a receipt or any other proof of purchase in your email. In addition, label the subject line of your message "RETURN - ORDER #" so we can work on your return right away.
It is also very important you state the reason for your return as well as any evidence of the product that may be needed in the return process, such as pictures or videos.
We asked that you contact us first and file a return so we can properly track the items before you return items to the manufacturer.
We use a warehouse to handle our returns. If a product was returned and we were not contacted about the return, it cannot be verified, therefore, there will be no refund. NO EXCEPTIONS! We ask that you please reach out to us and submit a return claim.
There are situations where only partial refunds are granted (if applicable)
Books with obvious signs of use or wear and tear.
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that have been opened or used.
Any item that is not in its original condition, is damaged or missing pieces for reasons not due to our error.
I PROVIDED THE WRONG ADDRESS
If you provided us with an incorrect address, or have misspelled information please do not worry. Simply reply to the order confirmation email you received and send us the correct information. We do ask that you notify us immediately via 646-921-5221. It is important that any mistakes made are corrected within 24 hours, before the item is shipped out.
ITEM IS DAMAGED UPON ARRIVAL
We pride ourselves on taking care of each order that is sent out to our customers. However, accidents still do occur due to postal service mistreatment. Please follow these instructions if your item arrived damaged:
Once your item is reviewed and processed, we will issue you a replacement item sent to you free-of-charge. In some cases we may also provide a shipping label to return the damaged item. If no label is provided, feel free to keep the item.
PLEASE NOTE: IF A PACKAGE ARRIVES DAMAGED. WE CAN REPLACE THE ORDER WITH NO ADDITIONAL COST, BUT IF YOU CHOOSE TO NOT GO AHEAD WITH A REPLACEMENT THE TRANSACTION WILL BE TREATED AS A RETURN AND ADDITIONAL FEES MAY INCUR.
WHAT ARE MY PAYMENT OPTIONS?
We currently accept Stripe, Paypal, AMEX, Discovery, Mastercard, Visa or Paypal. Please contact us with any questions regarding payment options.
I WANT TO EXCHANGE MY ORDER
If for some reason you are unsatisfied with your order and want to exchange it for a different make or model, please email us at thepeakflowfitness@gmail.com and we will issue a return label. The new product will then be shipped out in 1-2 business days.
CAN I CANCEL MY ORDER?
Of course! You can cancel an order with no penalties. We do ask that you cancel your order within 1 hour of creating it or the cancellation may not be applied. If the item has already been shipped, please email thepeakflowfitness@gmail.com. Please send us an email with the subject line “CANCEL". We can cancel any orders that are not processed. Please reach out to us as soon as possible if you do decide to change your mind. Once an order is processed, there cannot be any cancellations. All cancellations are subject to a credit card CC fee of 3.5%.
Refunds (if applicable)
All refunds, unless otherwise specified, must be sent to the return address specified below.
Once your return item reaches our warehouse and has been inspected and reviewed, your refund / return will then be verified. It usually takes 1 business day from when your package arrived for us to finalize your return. Once approved, your refund amount will be processed back to your original payment method. Please also note that it may take up to 5-10 business days for the refund to appear back in your account after we have processed it in our system.
Late or missing refunds (if applicable)
If your refund has yet to be refunded to your original payment, please don't worry. First, we ask that you check with your bank account to see if the refund transaction is pending. A lot of times your bank or payment provider may have a processing time for refunds, so please allow 5-10 business days after we have refunded you on our system for it to appear in your payment method. We will always be happy to walk you through every step of the way!
Return Address:
1923 McDonald Avenue SUITE # 1022
Brooklyn, NY 11223
United States
STILL HAVE A QUESTION?
If we were unable to answer all of your questions, please do not hesitate to contact us at 646-921-5221.
Free Shipping
Receive Free Shipping and No Sales Tax (Excludes NY) on select items and most orders over $999
Give Us A Call
Call or Text 646-921-5221 to chat with a live sales expert! Email: support@peakflowfitness.com
Official Authorized Dealer
Proudly serving thousands of customers as an Authorized Dealer.
Financing Available
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