eJOE FALCON S Full Suspension eBike
✓ Free Shipping Over $999 On Parcel Orders To The Lower 48 — Freight Items Rated At Checkout
✓ Pay Over Time With Shop Pay — 4 Interest-Free Payments Under $1,000; Monthly Plans Above
✓ Price Match Guarantee On Eligible Offers (Terms Apply)
✓ Questions? - Call 646-921-5221
Why Choose Peak Flow Fitness?
Talk To A Real Live Sales Expert: Whether you're just starting your fitness journey or outfitting a full commercial gym, we've got the experience to guide you every step of the way.
Shipping: Parcel orders over $999 ship free to the lower 48; oversized and freight items are rated at checkout. Alaska and Hawaii buyers email us for a shipping quote. No sales taxes outside New York.
Price Match Guarantee: Find the same item for less at an authorized US online retailer and we'll match eligible offers (terms apply; MAP-protected items excluded).
Bulk Pricing and Volume Discounts: The more you purchase, the more you save. Collaborate with a dedicated Select Account Rep for custom pricing on all your gym equipment needs, all in one place.
30-Day Returns: Most items can be returned within 30 days of delivery. Restocking fees and condition requirements vary by brand — see our Return & Refund Policy for the terms that apply to your item.
Customers Nationwide: We've helped customers across the country elevate their fitness, and we're ready to help you too.
Genuine Products: New equipment comes with the manufacturer's warranty where applicable; certified pre-owned items carry the warranty stated on their product page.
Nationwide Installation Partners: Need help setting up your new equipment? Our nationwide installation partners have you covered, so you can focus on your fitness goals.
A Wide Selection: From the specialized fitness and sports equipment to the latest recovery technology, we offer a wide range of products to meet your fitness and health needs. Shop online or reach out to us for even more options!
Shipping & Delivery
Please allow 1-3 business days for processing. Once processed, your order will be packed and prepared for shipment within the handling time specified for each product in your order. If for any reason it will be much longer than this, we will contact you immediately.
Delivery Method:
Once your order is shipped, we will send another email with the tracking number.
Orders under about 100 Lbs. ship UPS/FedEx ground. Large, heavy, or multi-unit orders ship LTL/FREIGHT with a curbside delivery appointment.
Transit Time:
Once shipped, your order will be in transit on its way to you. Standard ground shipments typically take 5–15 business days, and freight orders 7–21 business days.
Assembly Notice:
Most products are delivered in pieces and require assembly. Complexity varies by item, so feel free to reach out for details on a specific product.
Need a hand? We have a network of installers we can refer you to for assistance with setup. Contact us at 646-921-5221 with any questions pre or post purchase.
Cancellation/Returns
Orders can be canceled before they ship. A 3% payment-processing fee may be deducted from your refund; orders that have already shipped are handled as returns.
Custom, Built-To-Order, on demand products cannot be canceled or refunded after 24 hours, as these products are put into production specifically for your order.
Damaged Items:
Please inspect your delivery and report any shipping damage within 48 hours of delivery; we will repair or replace any item damaged during shipment or faulty on arrival. New items carry the manufacturer's warranty; pre-owned items and spare parts carry the warranty stated on their product page.
Returns And Refunds:
Except for certain equipment and items identified below, your purchase is protected by our 30-day return policy.
To be eligible for a return:
- Must be within 30 days of delivery (or the manufacturer's specific return window).
- Condition requirements vary by brand. Most brands require the item to be in its original packaging and in new, resellable condition — see our Return & Refund Policy for your item.
- Customer is responsible for the cost of return shipping.
The Following Can Not Be Returned Or Refunded:
- Jacobs Ladder
- Assembled or used products, unless the brand’s policy allows it — see our Return & Refund Policy
- Any product with customization
- Any product Built-to-Order
Email us any questions before or after your order at support@peakflowfitness.com or 646-921-5221 for more information.
