Body Solid Selectorized Home Gym - G5S

 6 STATIONS

• Chest Press / Mid Row Station: The multi-grip press arm features 3 pairs of handgrips to work for muscle groups from various angles, creating more thorough muscular development. Adjust the cam at the top of the press arm to perform flawless, chest, shoulder, and back exercises. Turn around and blast your lats with a chest supported mid-row or reach up and grab the lat bar.

• Lat Pulldown / High PulleyStation: Perform lat pull downs, triceps press downs, cable crossovers, and many more high pulley exercises. Adjustable hold down pads stabilize your body for lifts beyond your body weight. Unique versatility allows you to increase the strength and endurance of your back muscles.

• Ab Crunch / Mid Pulley Station: Develop awesome abs and terrific triceps quickly at this strength training station. Biomechanically engineered for smooth, comfortable, full range of motion crunching movement. Specifically designed for firming, flattening, and isolating the entire abdominal area.

• Perfect Pec Station: Equipped with swivel arms and designed for both unilateral and bilateral movements you get the maximum stretch for deep muscle toning, and the most incredible upper body development possible.

• Leg Extension / Leg Curl Station: When you're ready to build muscular legs and stronger knee joints, this leg developer is ready to help you meet your goals. Biomechanically accurate pivot point ensures ergonomically correct body positioning for natural and complete hamstring and leg biceps development.

• Seated Row / Low Pulley Station: Essential for well-developed backs, seated row exercises build depth in the middle back and train the hard to reach lower lats. Low pulley swivels smoothly and fully to provide accurate resistance for cable curls, upright rows, shrugs, leg abduction, leg adduction, and much more.

• Powered by a 210 Lb. AlloyWeight Stack: Advanced alloy weight stack plates are machine drilled to exact specifications and employ state of the art nylon bushings for super smooth and quiet operation.

TECH SPECS

• Traditional press bar is biomechanically designed for maximum chest concentration and outstanding muscle development.

• Chest, incline, shoulder press, mid row, and leg developer stations incorporate the friction-free SmoothGlide Bearing System™.

• Self-aligning, contoured leg extension cuffs automatically adjust throughout the exercise movement.

• Integrated leg developer CAM prevents resistance drop-off at the end of the exercise movement and provides consistent resistance throughout a full range of motion.

• High-density, top grade DuraFirm™ pads with lumbar support provide ultimate comfort and prevent lower back strain.

• 210 lb. (95kg) selectorized weight stack. Optional 260 lb. (118kg) weight stack available.

• Telescoping, chrome plated, gas-assist adjustable seat post for quick, smooth adjustment and proper body positioning.

• Flip-up seated row foot brace plate stabilizes your body when using heavy resistance.

• 2,200 lb. tension strength, military spec, steel aircraft cables with swiveling ends provide durability and low maintenance.

• 4½” pulleys are impact resistant fiberglass reinforced nylon with precision machined steel ball bearings.

• 2” x 3”, 11-gauge mainframe construction assures maximum strength, function, and durability.

• Tough, durable, electro-statically applied powder coat finish.

• Easy to use, space saving, no-cable-change design.

• Includes lat bar, revolving straight bar, ankle strap, ab/triceps strap, Total Body Workout™ DVD, full size exercise chart, and convenient water bottle and towel holder.

PERFECT PEC

Perfect Pec Station: Equipped with swivel arms and designed for both unilateral and bilateral movements you get the maximum stretch for deep muscle toning, and the most incredible upper body development possible. Featuring a dual-cam design with variable resistance allowing your arms to operate independently, and providing unilateral and bilateral resistance. Pop Pin adjustable seat elevates to provide proper alignment of the shoulders and elbows with the cam axis.

BEST BUY

Consumer's Guide Budget Buy!

The G5S Home Gym from Body-Solid has a wide array of special features that make this a great Budget Buy. It could have been just as easily ranked as Best Buy but for its most competitive price point. Consider this: The Pec fly station has pivoting handles, there’s a bearing pivot point for the press bar for smoother motion, and for certain comfort, the G5S has a gas-assisted seat adjustment.

For working out on the low pulley station, just flip the footplate, and for constant monitoring of your conditioning, the G5S provides ergonomic grips (thicker for pressing, thinner for pulling) that are also angled to provide perfect wrist alignment for bench presses, incline presses, shoulder presses, and mid-rows. The G5S features a self-aligning cuff for the leg developer, and the 210-pound stack can be upgraded to 260 pounds. Plus the G5S allows offers a Customized Aluminum pulley upgrade for keeping fit. Also included with all Body-Solid home gyms is a free workout DVD to help you get started right away.

 FLEXIBLE

Adjustable Press Arms

Advanced engineering has resulted in an exceptional range of motion and full adjustability for any size user. The multi-grip press arm system delivers deep and effective muscle interaction for chest, incline, and shoulder press movements.

No need to sit on the floor to perform rowing exercises with the G5S, simply grasp the mid-row handles for an exhilarating mid and lower back workout that will increase flexibility, build strength and relieve lower back stress.

DIMENSIONS

Assembled Weight:

• 511lb / 231.79kg

Assembled Dimensions:

• Length: 81.00in / 2,057.40mm
• Width: 55.00in / 1,397.00mm
• Height: 84.00in/2,133.60mm

Package Dimensions:

• Length: 75.20in / 1,910.08mm
• Width: 18.11in / 459.99mm
• Height: 9.06in / 230.12mm
• Volume: 7.14 ft3 / 0.20 m3
• Gross Weight: 123.20lb / 55.88kg

Package 2 Dimensions:

• Length: 42.13in / 1,070.10mm
• Width: 35.83in / 910.08mm
• Height: 9.06in / 230.12mm
• Volume: 7.91 ft3 / 0.22 m3
• Gross Weight: 93.60lb / 42.46kg

Package 3 Dimensions:

• Length: 32.28in / 819.91mm
• Width: 19.29in / 489.97mm
• Height: 13.39in / 340.11mm
• Volume: 4.83 ft3 / 0.14 m3
• Gross Weight: 87.70lb / 39.78kg

Package 4 Dimensions:

• Length: 77.95in / 1,979.93mm
• Width: 10.63in / 270.00mm
• Height: 6.69in / 169.93mm
• Volume: 3.21 ft3 / 0.09 m3
• Gross Weight: 37.40lb / 16.96kg

OPTIONS

• GLP G Series Leg Press Attachment
• Leg press attachment for Body-Solid home gyms. Shown attached to G2B Home Gym.
• GIOT G Series Inner and Outer Thigh Attachment
• Inner and outer thigh machine for the Body-Solid G Series home gyms. Shown attached to G5S home gym.
• SP50 50lb. Selectorized Weight Stack Upgrade
• Add 50lbs. to your stack
• GAP5 Aluminum Pulley Upgrade - G5S Gym
• Smoother, stronger, sleeker, and guaranteed to add a touch of class to your gym. Includes the correct amount of pulleys to replace the original set of nylon pulleys...
• GLP G Series Leg Press Attachment
• Leg press attachment for Body-Solid home gyms. Shown attached to G2B Home Gym.
• HP10 Premium Weight Stack Plate
• In commemoration of Body-Solid’s 25th anniversary, we’re pleased to announce a brand-new high-end premium weight stack plate

BODY FOCUS

• Abs
• Biceps
• Circuit Training
• Delts
• Lats
• Obliques
• Pectorals
• Quads
• Shoulders
• Total Body
• Traps
• Triceps

EXERCISES

• Pec Fly
• Bench Press
• Incline Press
• Pull Over
• Crossover
• Upright Row
• Deltoid Raise
• Shoulder Press
• Standing Military Press
• Wide Grip Front Lat Pulldown
• Close Grip Front Lat Pulldown
• Bent Over Row
• Seated Row
• Shoulder Shrug
• Ab Crunch
• Oblique Bend
• Biceps Curl (standing)
• Tricep Press Down
• Tricep Extension
• Tricep Kickback
• Leg Extension
• Standing Leg Curl
• Outer Thigh Abduction
• Inner Thigh Adduction
• Reverse Fly

BODY-SOLID LIFETIME WARRANTY

Warranty Agreement

This Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc.(Body-Solid) under the Body-Solid brand name. The warranty period to the original purchaser is:

BODY-SOLID warrants the In-Home Warranty as follows:

LIFETIME: Frame & Welds
LIFETIME: Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods
LIFETIME: Cables, Upholstery, Grips (Normal Wear)

Body-Solid warrants that the Product you have purchased for non-commercial use from Body-Solid or from an authorized Body-Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.

Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.

This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.

It excludes expendable parts such as paint and finishes.

This Warranty becomes VALID ONLY if the Product is assembled/installed according to the instructions/directions included with the Product. 

IN-HOME WARRANTY

This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc. ("Body-Solid") under the BODY-SOLID brand name (hereinafter referred to as “Product”).

What Is Covered? During the warranty period, Body-Solid will, in its sole discretion, at no additional charge, provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal non-commercial, personal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body-Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Body-Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty. For Products sold for commercial use, the Products are sold "AS IS" without any warranty.

How Long Does Coverage Last? Body-Solid warrants that the Product you have purchased for non-commercial, personal, family, or household use from Body-Solid or from an authorized BODY-SOLID dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.

Important Additional Terms and Restrictions. This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as paint and finishes. It does not cover labor charges. While necessary maintenance or repairs of the Product can be performed by any company, we recommend that you use only Body-Solid or an authorized BODY-SOLID dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body-Solid neither assumes nor authorizes any third party to assume for it any other warranty.

This warranty is void under the following conditions: if the Product is not assembled/installed according to the instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is altered or forged; if the Product is used in a commercial, institutional or another public access environment; if the Product was not purchased from Body-Solid or from an authorized BODY-SOLID dealer. This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than Body-Solid or an authorized BODY-SOLID dealer or an authorized BODY-SOLID warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's receipt of payment or acceptable arrangement of payment.

How to Redeem this Warranty. To redeem this warranty, you must contact Body-Solid at 1-800- 556-3113 or service@bodysolid.com. Body-Solid may elect to send a new part to remedy the defect. However, in some cases, Body-Solid may need to directly repair or entirely replace the equipment in which case you will be given a Return Authorization Number by Body-Solid customer service. You then must return the Product, together with the Return Authorization Number and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: BODY-SOLID Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with the transportation of the Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product is shipped or returned. You assume the risk of loss during shipment or return.

How State Law Applies. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 BODY-SOLID COMMERCIAL RATED

Warranty Agreement

This Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc.(Body-Solid) under the Body-Solid brand name. 

BODY-SOLID warrants the Commercial Warranty as follows:

LIFETIME: Frame & Welds
3 YEARS: Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods
1 YEAR: Cables, Upholstery, Grips (Normal Wear)

Body-Solid warrants that the Product you have purchased for in-home or light commercial use from Body-Solid or from an authorized Body-Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.

Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.

This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.

It excludes expendable parts such as paint and finish.

This Warranty becomes VALID ONLY if the Product is assembled/installed according to the instructions/directions included with the Product.

COMMERCIAL RATED WARRANTY

This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc. ("Body-Solid") under the BODY-SOLID brand name (hereinafter referred to as “Product”).

LIGHT COMMERCIAL USE: Body-Solid Light Commercial Warranty applies to facilities that DO NOT charge monthly membership dues and where the equipment would not be used by more than 50 people a day. Light Commercial facilities include hotels, apartments, condominiums, personal training studios, police and fire stations, and all other Light Commercial facilities that meet the limitations listed above.

What Is Covered? During the warranty period, Body-Solid will, at its sole discretion, at no additional charge, provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal light commercial, personal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body-Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Body-Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty.

How Long Does Coverage Last? Body-Solid warrants that the Product you have purchased for light commercial or non-commercial, personal, family, or household use from Body-Solid or from an authorized BODY-SOLID dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.

Important Additional Terms and Restrictions. This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as paint and finishes. It does not cover labor costs. While necessary maintenance or repairs of the Product can be performed by any company, or by the owner we recommend that you use only Body-Solid or an authorized BODY-SOLID dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body-Solid neither assumes nor authorizes any third party to assume for it any other warranty.

This warranty is void under the following conditions: if the Product is not assembled/installed according to the instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is altered or forged; if the Product was not purchased from Body-Solid or from an authorized BODY SOLID dealer. This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than Body-Solid or an authorized BODY-SOLID dealer or an authorized BODY-SOLID warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's receipt of payment or acceptable arrangement of payment.

How to Redeem this Warranty. To redeem this warranty, you must contact Body-Solid at 1-800- 556-3113 or service@bodysolid.com. Body-Solid may elect to send a new part to remedy the defect. However, in some cases, Body-Solid may need to directly repair or entirely replace the equipment in which case you will be given a Return Authorization Number by Body-Solid customer service. You then must return the Product, together with the Return Authorization Number and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: BODY-SOLID Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product is shipped or returned. You assume the risk of loss during shipment or return.

How State Law Applies. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Shipping Policy

Shipping Info

Once you place an order on Peakflowfitness, you will receive a confirmation email shortly after from our team notifying you about your purchase with us. Feel free to chat with us using our live chat option or give us a call with any additional questions.

646-921-5221
support@peakflowfitness.com

I HAVE JUST PLACED AN ORDER WITH PEAKFLOWFITNESS, WHEN WILL IT SHIP?

Please allow 1-3 business days for processing and production time before your order ships. 

Almost all of our orders are shipped out via USPS,  FedEx, UPS and International Orders. Our international orders will be shipped via DHL or EMS shipping service.

• Average transit times to the United States: 5 - 15 Business days
• Express Shipping (Priority Shipping) - 3 - 7 Business Days
• Average transit times to International: 7 - 25 Business days

Unfortunately, there are some circumstances that are out of our control. Although we work hard to ensure most of our packages do arrive on time, there are special circumstances or weather events that cause our shipping carriers to experience delays in delivering orders. Therefore, all shipping times are estimates and exact delivery time depends on your destination’s location. If you have any additional questions, please do not hesitate to contact us at 646-921-5221

Destination

Estimated Shipping Times

United States

5-15 business days (UPS, USPS, FedEX)

Canada

7-25 business days (DHGATE, EMS)

Europe

7-25 business days (DHGATE, EMS)

Australia, New Zealand

7-25 business days (DHGATE, EMS)

Mexico, South America, Central America

7-25 business days (DHGATE, EMS)

Russian Federation

7-25 business days (DHGATE, EMS)

Hong Kong, China

7-25 business days (DHGATE, EMS)

*Please note these ALL shipping times are estimated and do not include our processing time of 1-3 business days*

WHERE ARE YOU CURRENTLY LOCATED?

Currently, we have our operations running fully from our New York facility. In addition to our facilities, we also work with many other suppliers and warehouse’s that are scattered across all of the United States. This helps us ensure fast & efficient shipping all over the United States. For returns please see our return address down below. 

WILL I RECEIVE A TRACKING NUMBER?

You will receive a tracking number for each order. An email will be sent to the email address you provided us with at checkout, this email will include all updated information regarding your order. It is important to note that sometimes, due to our numerous fulfillment centers and suppliers, your item(s) may ship individually or may not arrive in the same packaging. This is normal so please do not be alarmed, rest assured as your orders are on their way!  If you have any questions, please contact our customer support team. Want to track your order? Click here! 

I PROVIDED A WRONG ADDRESS

If you provided us with an incorrect address, or have misspelled information please do not worry. Simply reply to the order confirmation email you received and send us the correct information. We do ask that you notify us immediately via  646-921-5221. It is important if there are any mistakes that are corrected within 24 hours, before the item is shipped out. 

HAS YOUR ITEM NOT ARRIVED YET?

If your item has yet to arrive don't worry. First, please go to our "Track Your Order" page to check the most updated status of your order. Please note that it can take an additional 1-2 days for information to update in our systems. 

DOES YOUR PACKAGE PACKAGE SAY "DELIVERED" BUT YOU DIDN'T RECEIVE IT?

If in the rare chance your package says delivered but you haven't received it, we ask that you please ask your neighbors to see if they may have received the package for you. In addition, it is important that you contact your local UPS, USPS, or FEDEX office (Depending on your tracking number) to get the most updated location of your package, as the shipping carriers always have the most accurate information on your package's location. 

If the shipping carrier is unable to locate your item(s), please let us know at 646-921-5221 and we will help verify your information. We ask that you please open an investigation with the shipping carrier, while at the same time we will open up a claim on our end. If the item is then deemed lost, we will send out a replacement item to you within 1-2 business days, free of charge. 

STILL HAVE ANY QUESTION?

If we were unable to answer any of your questions, please do not hesitate to speak with us via email or phone.

Peak Flow Fitness guarantees the lowest eligible online price on it's products.

If you find a lower price for any products on our store, we pice match it. In order to be eligible, you must provide proof - whether a screenshot, invoice, email, etc. of the lower offer.

Policy

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.

Our 100% Price Match Guarantee has some limitations:• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc.)
• Refund requests EXCLUDE special once-a-year promotions such as Black Friday/Cyber Monday.
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.

*Certain exceptions may apply.Peak Flow Fitness strives to give its customers the lowest price allowed by its manufacturers. We want you to have the best value and the best deal which is why we always offer the best sales and discounts. Keep checking our website for new deals and subscribe to our social media accounts to get the latest that we are offering.

Return Policy

Returns

Your online shopping experience should be fun and easy, so don't be afraid to try some new things! If an item arrives broken or damaged, return it for a full refund within 30 days of your delivery date in its original condition and packaging. For an item to be eligible for a return, it must be unused and in the condition you received it in. 

*PLEASE BE AWARE THAT SOME ITEMS ARE SUBJECT TO A 15% RESTOCKING FEE UPON RETURN* (Click on the "Free Return '' option box at shipping checkout to avoid a restocking fee. Please note that the restocking fee does not include the return shipping costs associated with the product)

Packages that arrive with the incorrect product or are damaged are not subject to a 15% restocking fee. If there was any error on our end we will take care of it. Contact us with any additional questions or inquiries at 646-921-5221.

Missing Parts?

If for some reason your order arrives and is missing parts, please contact us immediately at 646-921-5221 and we will send out a replacement order for your missing part(s) immediately. 

Shipping

PeakFlowFitness will not cover the cost of return shipping. Shipping costs are non-refundable and are the responsibility of the customer, unless there was an error on our part. You will always have the option to request a return label and one will be provided for all your orders, but please note the cost of the return label can be deducted from your refund. 

Please reach out to 646-921-5221 to start your return!

To begin a return, please include a receipt or any other proof of purchase in your email. In addition, label the subject line of your message  "RETURN - ORDER #" so we can work on your return right away. 

It is also very important you state the reason for your return as well as any evidence of the product that may be needed in the return process, such as pictures or videos.

We asked that you contact us first and file a return so we can properly track the items before you return items to the manufacturer.

We use a warehouse to handle our returns. If a product was returned and we were not contacted about the return, it cannot be verified, therefore, there will be no refund. NO EXCEPTIONS! We ask that you please reach out to us and submit a return claim. 

There are situations where only partial refunds are granted (if applicable)

Books with obvious signs of use or wear and tear.

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that have been opened or used. 

Any item that is not in its original condition, is damaged or missing pieces for reasons not due to our error. 

I PROVIDED THE WRONG ADDRESS

If you provided us with an incorrect address, or have misspelled information please do not worry. Simply reply to the order confirmation email you received and send us the correct information. We do ask that you notify us immediately via 646-921-5221. It is important that any mistakes made are corrected within 24 hours, before the item is shipped out. 

ITEM IS DAMAGED UPON ARRIVAL

We pride ourselves on taking care of each order that is sent out to our customers. However, accidents still do occur due to postal service mistreatment. Please follow these instructions if your item arrived damaged:

Please contact us with:

    - Your order number.

    - A picture or video of the damaged product.

Once your item is reviewed and processed, we will issue you a replacement item sent to you free-of-charge. In some cases we may also provide a shipping label to return the damaged item. If no label is provided, feel free to keep the item.

PLEASE NOTE: IF A PACKAGE ARRIVES DAMAGED. WE CAN REPLACE THE ORDER WITH NO ADDITIONAL COST, BUT IF YOU CHOOSE TO NOT GO AHEAD WITH A REPLACEMENT THE TRANSACTION WILL BE TREATED AS A RETURN AND ADDITIONAL FEES MAY INCUR. 

WHAT ARE MY PAYMENT OPTIONS?

We currently accept Stripe, Paypal, AMEX, Discovery, Mastercard, Visa or Paypal. Please contact us with any questions regarding payment options. 

I WANT TO EXCHANGE MY ORDER

If for some reason you are unsatisfied with your order and want to exchange it for a different make or model, please email us at thepeakflowfitness@gmail.com and we will issue a return label. The new product will then be shipped out in 1-2 business days. 

CAN I CANCEL MY ORDER?

Of course! You can cancel an order with no penalties. We do ask that you cancel your order within 1 hour of creating it or the cancellation may not be applied. If the item has already been shipped, please email thepeakflowfitness@gmail.com. Please send us an email with the subject line “CANCEL". We can cancel any orders that are not processed. Please reach out to us as soon as possible if you do decide to change your mind. Once an order is processed, there cannot be any cancellations. All cancellations are subject to a credit card CC fee of 3.5%.

Refunds (if applicable)

All refunds, unless otherwise specified, must be sent to the return address specified below.

Once your return item reaches our warehouse and has been inspected and reviewed, your refund / return will then be verified. It usually takes 1 business day from when your package arrived for us to finalize your return. Once approved, your refund amount will be processed back to your original payment method. Please also note that it may take up to 5-10 business days for the refund to appear back in your account after we have processed it in our system. 

Late or missing refunds (if applicable)

If your refund has yet to be refunded to your original payment, please don't worry. First, we ask that you check with your bank account to see if the refund transaction is pending. A lot of times your bank or payment provider may have a processing time for refunds, so please allow 5-10 business days after we have refunded you on our system for it to appear in your payment method. We will always be happy to walk you through every step of the way!

Return Address:

1923 McDonald Avenue SUITE # 1022

Brooklyn, NY 11223

United States

STILL HAVE A QUESTION?

If we were unable to answer all of your questions, please do not hesitate to contact us at  646-921-5221.